Shipping policy
Shipping Policy
Order Processing
Orders are typically processed within 1–3 business days. Processing times may vary during high demand periods.
Shipping Times
Our products are shipped from international fulfillment centers. Estimated delivery times are between 7–21 business days, depending on your location and local customs processing.
Shipping Costs
Shipping costs are displayed at checkout before you complete your purchase.
Delays
Delivery times are estimates and are not guaranteed. Delays may occur due to customs clearance, carrier delays, or events outside our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information when available.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Delayed Orders
If your order is significantly delayed or appears to be lost, please contact us at stravonex.store@gmail.com
so we can assist you.